All orders are processed and shipped in 1-3 business days from order date. Wee will notify you if there are any delays in processing your order. Smaller items, such as pinstripe roll tape and other smaller items under 5 pound shipping weight are usually shipped USPS. Other larger items are shipped UPS Ground. Cancellation/Refund Policy Cancellation of order must be done before order is shipped. Refund will be issued after the product has been received back from the customer, and is identified as not used.